Zipping Point V4 Resources
Using/Setting Up Baraza for Triaging Zipping Point
Section titled “Using/Setting Up Baraza for Triaging Zipping Point”graph TD
go-to-baraza2-platform-flyzipline-com-a["<small><b>Step 1</b></small><br/>Action: Go to https://baraza2.platform.flyzi..."]
click-on-columns-on-the-left-side-of-th["<small><b>Step 2</b></small><br/>Action: Click on 'Columns' on the left side o..."]
throughout-the-troubleshooting-process-y["<small><b>Step 3</b></small><br/>Action: Throughout the troubleshooting proces..."]
go-to-baraza2-platform-flyzipline-com-a --> click-on-columns-on-the-left-side-of-th
click-on-columns-on-the-left-side-of-th --> throughout-the-troubleshooting-process-y
style go-to-baraza2-platform-flyzipline-com-a fill:#dcfce7,stroke:#22c55e,color:#14532d
style click-on-columns-on-the-left-side-of-th fill:#dcfce7,stroke:#22c55e,color:#14532d
style throughout-the-troubleshooting-process-y fill:#dcfce7,stroke:#22c55e,color:#14532d Hover or focus a block to preview it. Select the block to keep the preview open.
- Did the zipping point fail multiple missions in a row? Do they have the same error code/cause?
- Did the droid fail multiple missions in a row? Do they have the same error code/cause?
- Is the mission duration long enough that the droid ever reached the zipping point? (Ex. If a mission is 30s long, the zipping point cannot be at fault and should be cleared)
- Are the mission start times recent, or are there some failures from yesterday/several hours ago that are possibly unrelated to the issue being investigated.
NOTE: Sometimes, baraza will filter by a category that is not being displayed. Ensure you are only applying intentional filters by clicking the filter icon in the top left of the page.
Resolution note
This plaintext block is ready to paste into the Resolution Note field on the ZERP issue you're working. The permalink below gives engineering review access to the full step-by-step timeline including any back-navigation; share it if the case needs a deeper look.
Permalink:
Session is too large to fit in a URL. Use Download session JSON to share the timeline out-of-band.
Escalation Paths/Teams
Section titled “Escalation Paths/Teams”General: If you are having trouble getting a hold of the on call engineer for a zipping point at any time, tag @Gavin Ananda and @Paul Flerchinger in the incident channel. They should be able to help you get responses from the right people.
Here is a breakdown of who does what on the zipping point team, in case you are ever confused about who to escalate to:
- Technical Project Manager: Paul Flerchinger
- Zipping Point V4 Lead: Bentley Altizer
- Zipping Point V4 Software: Rustin Bergren, Emmett McCann
- Innermech: Xander Wells
- Platform/Lid: Jaime Martin
- Scale: Scott McDaid
- Tube Assembly: Zachary Potoskie
V4 Zipping Point Videos
Section titled “V4 Zipping Point Videos”NestZ Security Cameras (For ZP 206, 207, 208, 209)
Section titled “NestZ Security Cameras (For ZP 206, 207, 208, 209)”Security camera footage for zipping points at nest Z is available here. In order to access it, you will need to connect to OpenVPN – it may tell you that the site is not secure, in which case you will have to click “Advanced” and then connect from there.
These are the login credentials:
- User: nestzviewer Pass: cop4GREASY4carotid_nell
If they do not work, check if they have changed on this page: Network Video Recorder Page (Nest XYZ).
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