NO_DOCK_INFORMATION
Applicable alarms (1)
Likely outcomes — click to expand
Based on 1,286,999 missions where this alarm fired in the last 90 days as of 2026-10-13
Grounding vs discrepancy (of 9,695 ZERP issues filed on these missions)
Top work orders
- EV2: Inspect Aircraft after Droid Left Behind (DLB) · MAINTENANCE_ACTION 623
- Inspect Droid after Droid Left Behind (DLB) · MAINTENANCE_ACTION 427
- EV3: Inspect Aircraft after Droid Left Behind (DLB) · MAINTENANCE_ACTION 337
- Reset Droid after DLB · REPAIR 283
- V4 Zipping Point: Inspect Zipping Point after Droid Left Behind (DLB) - Ranger · MAINTENANCE_ACTION 155
Frequently replaced parts
| Part | P/N | Removals |
|---|---|---|
| SERVO, ASSY, UNIVERSAL, P2 | 20398 | 2,183 |
| CCW HOVER MOTOR ASSY, ZIP, P2 | 19607 | 1,727 |
| TAIL ASSY STBD(RH), PRE-EV2, ZIP, P2 | 21840 | 1,390 |
| PRE-PREG TAIL ASSY, AL, PORT(LH), ZIP, P2 | 31280 | 1,322 |
| ASSY, SPOOL AND LINE, DOCKING FIN, AIRCRAFT, P2 | 48477 | 1,227 |
Aggregated from fleet operations and refreshed daily. Individual outcomes may vary by site and configuration.
Background
Section titled “Background”This alarm is set when the navigation system doesn’t know about any docks. It blocks takeoff, because without information about which dock we are taking off from, navigation cannot perform its preflight checks.
The navigation system is informed about the docks involved in a mission when the mission is first received from the cloud. This alarm is expected to clear upon the reception of the first mission.
Troubleshooting Steps
Section titled “Troubleshooting Steps”graph TD
escalate-to-p2-routing-on-call{{"<small><b>Step 1</b></small><br/>Escalation: Escalate to P2 Routing On Call."}}
style escalate-to-p2-routing-on-call fill:#fef3c7,stroke:#f59e0b,color:#78350f Hover or focus a block to preview it. Select the block to keep the preview open.
Resolution note
This plaintext block is ready to paste into the Resolution Note field on the ZERP issue you're working. The permalink below gives engineering review access to the full step-by-step timeline including any back-navigation; share it if the case needs a deeper look.
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