0x00020010 DROID_ERROR_PORTAL_WINCH_ASCENT_FAILED
Applicable alarms (2)
Likely outcomes — click to expand
Based on 0 missions where this alarm fired in the last
90 days
(for 0x00020010) as of 2026-10-13
Aggregated from fleet operations and refreshed daily. Individual outcomes may vary by site and configuration.
Background
Section titled “Background”This is not a concern.
Basically this alarm is a catchall for anything that could have gone wrong during a particular phase of portal loading.
Ordinarily there is a more specific code, but this one is there as a fallback in case the error reporting didn’t catch the true root cause.
It indicates there’s a software bug with the error reporting, and should be escalated to P2 Droid Autonomy On Call to investigate, and prioritize getting the error reporting fixed.
Because the true failure reason is not reported, there’s not much advice that can be given for triage - by definition it’s not known what the issue is without Engineering support.
Troubleshooting Steps
Section titled “Troubleshooting Steps”graph TD
the-aircraft-may-return-to-serivice("<small><b>Step 1</b></small><br/>Reference: The Aircraft may return to serivice.")
if-the-failure-repeats-escalate-to-p2-d{{"<small><b>Step 2</b></small><br/>Escalation: If the failure repeats, escalate to P..."}}
the-aircraft-may-return-to-serivice --> if-the-failure-repeats-escalate-to-p2-d
style the-aircraft-may-return-to-serivice fill:#f3e8ff,stroke:#a855f7,color:#581c87
style if-the-failure-repeats-escalate-to-p2-d fill:#fef3c7,stroke:#f59e0b,color:#78350f Hover or focus a block to preview it. Select the block to keep the preview open.
Resolution note
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