Skip to content

Access Diagnostic Page

published HW: EV2HW: EV3

You can access the Diagnostic page using the Dock or via a smart cart.

NOTE: Whenever the Aircraft is powered OFF or is in flight, the Diagnostic page will not be available.

Access Diagnostics Page using Dock-Base Diagnostic Server Page Button

Section titled “Access Diagnostics Page using Dock-Base Diagnostic Server Page Button”
  1. In Fleet Wrangler, click Find Zip.
  2. In the Zip Id field, enter the Aircraft number.
  3. Click Submit.

Example of Aircraft Number in Zip Id Field

Fleet Wrangler Find Zip dialog with Aircraft number entered in the Zip Id field
  1. Click Dock-Base Diagnostic Server page.
  • If the Diagnostic page does not display and a Site cannot be reached error displays, access the Diagnostic page using SSH. See steps below.
Dock-Base Diagnostic Server page button in Fleet Wrangler

Access Diagnostics Page using SSH into Dock

Section titled “Access Diagnostics Page using SSH into Dock”
  1. SSH into the Dock. For steps, see: SSH into Dock.
Terminal showing SSH into a Dock
  1. Run: forward_diagnostics.

NOTE: If another person executes this command before you do, the system will display an error. If this happens, skip this step and proceed to step 4.

Terminal error showing port 3000 is already in use
Terminal running the forward_diagnostics command
  1. Confirm that the Aircraft is forwarding the diagnostics by looking for the following message: Starting diagnostic forwarding for Compute A port 3000..
Terminal showing Starting diagnostic forwarding for Compute A port 3000
  1. Access the Diagnostic page:
  1. Open the following address on a web browser: http://p2-dock-<#>:3000/ where # is the Dock number. For example: http://p2-dock-63:3000.
Diagnostic page opened in a browser from a Dock URL

NOTE: If the Diagnostic page does not display, repeat the steps.

NOTE: The forward diagnostic should automatically run when the Aircraft docks. Whenever the aircraft is powered OFF or is in flight, the Diagnostic page will not be available.

  1. SSH into the Smart Cart. For steps, see: SSH into Smart Cart.
  1. Run: forward_diagnostics.

NOTE: If another person executes this command before you do, the system will display an error. If this happens, skip this step and proceed to step 4.

Terminal error showing port 3000 is already in use
Smart Cart terminal running the forward_diagnostics command
  1. Confirm that the Aircraft is forwarding the diagnostics by looking for the following message: Starting diagnostic forwarding for Compute A port 3000..
Smart Cart terminal showing Starting diagnostic forwarding for Compute A port 3000
  1. Access the Diagnostic page:
  1. Open the following address on a web browser: http://p2-dock-<#>:3000/ where # is the Dock number. For example: http://p2-dock-63:3000.
Diagnostic page opened in a browser from a Smart Cart flow

NOTE: If the Diagnostic page does not display, repeat the steps.

NOTE: The forward diagnostic should automatically run when the Aircraft docks. Whenever the aircraft is powered OFF or is in flight, the Diagnostic page will not be available.

Did this guide help you get unblocked?

Open suggestions

There are no open suggestions.

Open pull requests

There are no open pull requests.