0x001001A1 ZIP_EXECUTIVE_V4_WINCH_COMMAND_TIMEOUT
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Applicable alarms (6)
0x001001A1ZIP_EXECUTIVE_V4_WINCH_COMMAND_TIMEOUT0x000300B0ZIP_EXECUTIVE_CODE_LOWERING_DROID_TIMED_OUT0x000300B2ZIP_EXECUTIVE_CODE_WINCH_TIMED_OUT
Likely outcomes — click to expand
Based on 0 missions where this alarm fired in the last
90 days
(for 0x001001A1) as of 2026-10-13
Aggregated from fleet operations and refreshed daily. Individual outcomes may vary by site and configuration.
Background
Section titled “Background”There should be another error to investigate.
Troubleshooting Steps
Section titled “Troubleshooting Steps”graph TD
is-there-another-error-to-investigate{"<small><b>Step 1</b></small><br/>Question: Is there another error to investigate?"}
follow-the-relevant-troubleshooting-topi("<small><b>Step 2</b></small><br/>Reference: Follow the relevant troubleshooting t...")
fetch-the-zip-exec-journal-logs-using["<small><b>Step 3</b></small><br/>Action: Fetch the Zip Exec journal logs using..."]
search-for-the-error-code-0x001001a1-in["<small><b>Step 4</b></small><br/>Action: Search for the error code 0x001001A1..."]
did-you-find-the-earlier-associated-erro{"<small><b>Step 5</b></small><br/>Question: Did you find the earlier associated e..."}
follow-the-troubleshooting-guide-for-tha["<small><b>Step 6</b></small><br/>Action: Follow the troubleshooting guide for ..."]
in-addition-escalate-to-p2-exec-on-call{{"<small><b>Step 7</b></small><br/>Escalation: In addition, escalate to P2 Exec On C..."}}
escalate-to-p2-exec-on-call{{"<small><b>Step 8</b></small><br/>Escalation: Escalate to P2 Exec On Call."}}
is-there-another-error-to-investigate -->|Yes| follow-the-relevant-troubleshooting-topi
is-there-another-error-to-investigate -->|No| fetch-the-zip-exec-journal-logs-using
fetch-the-zip-exec-journal-logs-using --> search-for-the-error-code-0x001001a1-in
search-for-the-error-code-0x001001a1-in --> did-you-find-the-earlier-associated-erro
did-you-find-the-earlier-associated-erro -->|Yes| follow-the-troubleshooting-guide-for-tha
did-you-find-the-earlier-associated-erro -->|No| escalate-to-p2-exec-on-call
follow-the-troubleshooting-guide-for-tha --> in-addition-escalate-to-p2-exec-on-call
style is-there-another-error-to-investigate fill:#dbeafe,stroke:#3b82f6,color:#1e3a5f
style follow-the-relevant-troubleshooting-topi fill:#f3e8ff,stroke:#a855f7,color:#581c87
style fetch-the-zip-exec-journal-logs-using fill:#dcfce7,stroke:#22c55e,color:#14532d
style search-for-the-error-code-0x001001a1-in fill:#dcfce7,stroke:#22c55e,color:#14532d
style did-you-find-the-earlier-associated-erro fill:#dbeafe,stroke:#3b82f6,color:#1e3a5f
style follow-the-troubleshooting-guide-for-tha fill:#dcfce7,stroke:#22c55e,color:#14532d
style in-addition-escalate-to-p2-exec-on-call fill:#fef3c7,stroke:#f59e0b,color:#78350f
style escalate-to-p2-exec-on-call fill:#fef3c7,stroke:#f59e0b,color:#78350f Hover or focus a block to preview it. Select the block to keep the preview open.
1 question
Is there another error to investigate?
2 reference
Follow the relevant troubleshooting topic for that error.
3 action
Fetch the Zip Exec journal logs using How to Use Troubleshooting Commands.
4 action
Search for the error code
That should look something like:
0x001001A1 in the file. Once found, before this point there should be an indication that the winch command timed out or another associated error report to investigate.That should look something like:
5 question
Did you find the earlier associated error report?
6 action
Follow the troubleshooting guide for that error.
1. In the example journal logs above, the associated error is
1. In the example journal logs above, the associated error is
0x003010C, so if a troubleshooting guide exists for that, it should be followed. If no troubleshooting guide exists, escalate to P2 Exec On Call. 7 escalation
In addition, escalate to P2 Exec On Call to ensure that there is a bug filed and proper errors are linked in the future.
8 escalation
Escalate to P2 Exec On Call.
Resolution note
This plaintext block is ready to paste into the Resolution Note field on the ZERP issue you're working. The permalink below gives engineering review access to the full step-by-step timeline including any back-navigation; share it if the case needs a deeper look.
Permalink:
Session is too large to fit in a URL. Use Download session JSON to share the timeline out-of-band.
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