JP6 Droid Unprovisioned
Background
Section titled “Background”Use this workflow to determine whether a JP6 Droid is unprovisioned. After confirming the correct Droid in Zerp, a Droid is unprovisioned when both asset ID files are empty. If it is unprovisioned, recover the Droid’s asset ID with the CMM procedure linked in the troubleshooting steps.
Troubleshooting Steps
Section titled “Troubleshooting Steps”graph TD
confirm-droid-asset-id-in-zerp["<small><b>Step 1</b></small><br/>Action: In Zerp, open the Aircraft's asset re..."]
check-provisioning-status["<small><b>Step 2</b></small><br/>Action: SSH into the Droid using SSH Into Dr..."]
compare-droid-asset-ids{"<small><b>Step 3</b></small><br/>Question: After comparing both local values wit..."}
resolve-droid-asset-id-mismatch["<small><b>Step 4</b></small><br/>Action: Stop troubleshooting until the mismat..."]
follow-provision-droid-procedure["<small><b>Step 5</b></small><br/>Action: **WORK ORDER TEMPLATE**: Assign Work..."]
return-to-calling-workflow["<small><b>Step 6</b></small><br/>Action: The Droid is provisioned and its loca..."]
confirm-droid-asset-id-in-zerp --> check-provisioning-status
check-provisioning-status --> compare-droid-asset-ids
compare-droid-asset-ids -->|Both local values match the...| return-to-calling-workflow
compare-droid-asset-ids -->|Both local values are empty| follow-provision-droid-procedure
compare-droid-asset-ids -->|The values do not match Zer...| resolve-droid-asset-id-mismatch
style confirm-droid-asset-id-in-zerp fill:#dcfce7,stroke:#22c55e,color:#14532d
style check-provisioning-status fill:#dcfce7,stroke:#22c55e,color:#14532d
style compare-droid-asset-ids fill:#dbeafe,stroke:#3b82f6,color:#1e3a5f
style resolve-droid-asset-id-mismatch fill:#dcfce7,stroke:#22c55e,color:#14532d
style follow-provision-droid-procedure fill:#dcfce7,stroke:#22c55e,color:#14532d
style return-to-calling-workflow fill:#dcfce7,stroke:#22c55e,color:#14532d Hover or focus a block to preview it. Select the block to keep the preview open.
cat /application/config/asset_id
cat /asset_idRecord the output from both commands.
Follow Asset ID Recovery to recover the Droid's asset ID.
Then return to the troubleshooting guide that directed you here.
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