SOFTWARE_CONFIGURATION_EVALUATION_INCOMPLETE
Applicable alarms (1)
Likely outcomes — click to expand
Based on 75,893 missions where this alarm fired in the last 90 days as of 2026-10-13
Grounding vs discrepancy (of 1,495 ZERP issues filed on these missions)
Top work orders
- EV3: Inspect Aircraft after Droid Left Behind (DLB) · MAINTENANCE_ACTION 84
- Inspect Droid after Droid Left Behind (DLB) · MAINTENANCE_ACTION 63
- Troubleshoot Hover Motor Resistance on Aircraft · INSPECTION 41
- EV2: Displace and Reinstall Hover Motor on Aircraft · MAINTENANCE_ACTION 35
- EV2: Replace Flight Computer on Aircraft · MAINTENANCE_ACTION 32
Frequently replaced parts
| Part | P/N | Removals |
|---|---|---|
| CW/CCW HOVER MOTOR ASSY, ZIP, P2 | 19607 | 392 |
| SERVO, ASSY, UNIVERSAL, P2 | 20398 | 330 |
| ASSY, SPOOL AND LINE, DOCKING FIN, AIRCRAFT, P2 | 48477 | 289 |
| CW HOVER MOTOR ASSY, ZIP, P2 | 33333 | 260 |
| FLIGHT COMPUTER ASSY, ZIP, P2 | 20994 | 256 |
Frequently co-occurring alarms (% of the 75,893 missions above)
Aggregated from fleet operations and refreshed daily. Individual outcomes may vary by site and configuration.
Background
Section titled “Background”This alarm is set while verifying software versions on the Aircraft and Droid. It is expected to be set on boot, and when motor power is enabled. It will typically clear within 10 seconds.
Troubleshooting Steps
Section titled “Troubleshooting Steps”graph TD
has-the-alarm-been-set-for-longer-than{"<small><b>Step 1</b></small><br/>Question: Has the alarm been set for longer tha..."}
power-cycle-the-aircraft-and-droid-for["<small><b>Step 2</b></small><br/>Action: Power-cycle the Aircraft and Droid. F..."]
wait-at-least-one-1-minute["<small><b>Step 3</b></small><br/>Action: Wait at least one 1 minute."]
power-cycle-the-aircraft-and-droid-for-2["<small><b>Step 4</b></small><br/>Action: Power-cycle the Aircraft and Droid. F..."]
has-the-alarm-cleared{"<small><b>Step 5</b></small><br/>Question: Has the alarm cleared?"}
the-aircraft-may-return-to-service("<small><b>Step 6</b></small><br/>Reference: The Aircraft may return to service.")
escalate-to-embedded-platform-on-call{{"<small><b>Step 7</b></small><br/>Escalation: Escalate to P2 Embedded Platform On C..."}}
has-the-alarm-been-set-for-longer-than -->|Yes| power-cycle-the-aircraft-and-droid-for
has-the-alarm-been-set-for-longer-than -->|No| wait-at-least-one-1-minute
power-cycle-the-aircraft-and-droid-for --> has-the-alarm-cleared
wait-at-least-one-1-minute --> power-cycle-the-aircraft-and-droid-for-2
power-cycle-the-aircraft-and-droid-for-2 --> has-the-alarm-cleared
has-the-alarm-cleared -->|Yes| the-aircraft-may-return-to-service
has-the-alarm-cleared -->|No| escalate-to-embedded-platform-on-call
style has-the-alarm-been-set-for-longer-than fill:#dbeafe,stroke:#3b82f6,color:#1e3a5f
style power-cycle-the-aircraft-and-droid-for fill:#dcfce7,stroke:#22c55e,color:#14532d
style wait-at-least-one-1-minute fill:#dcfce7,stroke:#22c55e,color:#14532d
style power-cycle-the-aircraft-and-droid-for-2 fill:#dcfce7,stroke:#22c55e,color:#14532d
style has-the-alarm-cleared fill:#dbeafe,stroke:#3b82f6,color:#1e3a5f
style the-aircraft-may-return-to-service fill:#f3e8ff,stroke:#a855f7,color:#581c87
style escalate-to-embedded-platform-on-call fill:#fef3c7,stroke:#f59e0b,color:#78350f Hover or focus a block to preview it. Select the block to keep the preview open.
Resolution note
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