0x0002002b DROID_ERROR_WINCH_IS_STALLED
Applicable alarms (2)
Likely outcomes — click to expand
Based on 0 missions where this alarm fired in the last
90 days
(for 0x0002002b) as of 2026-10-13
Aggregated from fleet operations and refreshed daily. Individual outcomes may vary by site and configuration.
Background
Section titled “Background”This usually means that the Droid got physically stuck in the kiosk due to angled kiosk install. Retry raise mission. Escalate if failing after 3 raise attempts and there’s no visible obstruction/stuck droid.
Troubleshooting Steps
Section titled “Troubleshooting Steps”graph TD
retry-raise-mission-up-to-three-3-time["<small><b>Step 1</b></small><br/>Action: Retry raise mission up to three 3 t..."]
is-the-issue-resolved{"<small><b>Step 2</b></small><br/>Question: Is the issue resolved?"}
the-aircraft-may-return-to-service("<small><b>Step 3</b></small><br/>Reference: The Aircraft may return to service.")
is-there-a-visible-obstruction-to-the{"<small><b>Step 4</b></small><br/>Question: Is there a visible obstruction to the..."}
remove-the-obstruction["<small><b>Step 5</b></small><br/>Action: Remove the obstruction."]
retry-the-raise-mission["<small><b>Step 6</b></small><br/>Action: Retry the raise mission."]
is-the-issue-resolved-2{"<small><b>Step 7</b></small><br/>Question: Is the issue resolved?"}
the-aircraft-may-return-to-service-2("<small><b>Step 8</b></small><br/>Reference: The Aircraft may return to service.")
escalate-to-p2-droid-controls-on-call{{"<small><b>Step 9</b></small><br/>Escalation: Escalate to P2 Droid Controls On Call."}}
this-kiosk-may-have-a-severe-install{{"<small><b>Step 10</b></small><br/>Escalation: This kiosk may have a severe install ..."}}
retry-raise-mission-up-to-three-3-time --> is-the-issue-resolved
is-the-issue-resolved -->|Yes| the-aircraft-may-return-to-service
is-the-issue-resolved -->|No| is-there-a-visible-obstruction-to-the
is-there-a-visible-obstruction-to-the -->|Yes| remove-the-obstruction
is-there-a-visible-obstruction-to-the -->|No| this-kiosk-may-have-a-severe-install
remove-the-obstruction --> retry-the-raise-mission
retry-the-raise-mission --> is-the-issue-resolved-2
is-the-issue-resolved-2 -->|YES| the-aircraft-may-return-to-service-2
is-the-issue-resolved-2 -->|NO| escalate-to-p2-droid-controls-on-call
style retry-raise-mission-up-to-three-3-time fill:#dcfce7,stroke:#22c55e,color:#14532d
style is-the-issue-resolved fill:#dbeafe,stroke:#3b82f6,color:#1e3a5f
style the-aircraft-may-return-to-service fill:#f3e8ff,stroke:#a855f7,color:#581c87
style is-there-a-visible-obstruction-to-the fill:#dbeafe,stroke:#3b82f6,color:#1e3a5f
style remove-the-obstruction fill:#dcfce7,stroke:#22c55e,color:#14532d
style retry-the-raise-mission fill:#dcfce7,stroke:#22c55e,color:#14532d
style is-the-issue-resolved-2 fill:#dbeafe,stroke:#3b82f6,color:#1e3a5f
style the-aircraft-may-return-to-service-2 fill:#f3e8ff,stroke:#a855f7,color:#581c87
style escalate-to-p2-droid-controls-on-call fill:#fef3c7,stroke:#f59e0b,color:#78350f
style this-kiosk-may-have-a-severe-install fill:#fef3c7,stroke:#f59e0b,color:#78350f Hover or focus a block to preview it. Select the block to keep the preview open.
Feel free to transfer the vehicle to an alternate dock to resume operations.
Escalate to P2 Dock Hardware On Call.
Resolution note
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