Skip to content
Zipline Zipline Service Documentation

    MAX_RETRY_ATTEMPTS_FAILED

    published Last Updated: Oct 9, 2026 HW: all
    Applicable alarms (1)
    MAX_RETRY_ATTEMPTS_FAILED
    Likely outcomes (0 missions) — click to expand

    Based on 0 missions where this alarm fired in the last 90 days as of 2026-10-13

    Aggregated from fleet operations and refreshed daily. Individual outcomes may vary by site and configuration.

    Background

    Section titled “Background”

    On 2026.15 and older, MAX_RETRY_ATTEMPTS_FAILED sets when the Aircraft fails to start charging 5 times in a row. The zip will remain unable to charge until the underlying charging alarm is addressed and the distro is reset.

    On 2026.15.1 and newer, repeated charge-start failures first set SLOW_CHARGE_RECOVERY_ACTIVE. The zip then retries charging over a 24-hour recovery window. MAX_RETRY_ATTEMPTS_FAILED sets only if that recovery window expires without a successful charge-start attempt. Charger-reported DeltaQ faults should keep retrying instead of putting the Dock into FAULTED_UNRECOVERABLE/DEGRADED, but other faults can still make the Dock DEGRADED.

    Troubleshooting Steps

    Section titled “Troubleshooting Steps”
    1 action >=2026.15.1
    On 2026.15.1 and newer, MAX_RETRY_ATTEMPTS_FAILED means the 24-hour slow charge recovery window has expired without a successful charge-start attempt. Treat this as a persistent charging failure. Open the Aircraft/Droid Alarm Report and note the Zip ID, Dock ID, mission identifier, and dock_asset_id; use the earlier SLOW_CHARGE_RECOVERY_ACTIVE alarm report if it has better Dock context.

    Did this guide help you get unblocked?

    Open suggestions

    There are no open suggestions.

    Open pull requests

    There are no open pull requests.

    Edit this page on GitHub
    Topic history
    1. 2026-10-07 Susan Minne Bulk/mechanical change
      Replace individual guide ownership with system technical contacts
      Commit dca5a1a
    2. 2026-09-24 Susan Minne Bulk/mechanical change
      chore: backfill aircraft owner identities batch 3
      Commit 8ff7b9b
    3. 2026-09-23 Susan Minne Bulk/mechanical change
      docs: remove obsolete Confluence metadata
      Commit 2d5374e
    4. 2026-09-13 Susan Minne Bulk/mechanical change
      feat: add MX approval metadata to topics
      Commit 406a785
    5. 2026-06-01 Emily London
      Refresh max retry attempts failed guide and create guide for SLOW_CHARGE_RECOVERY_ACTIVE
      Commit bc83e07
    6. 2026-05-28 Susan Minne Bulk/mechanical change
      Remove redundant topic applicability banners
      Commit e561ad0
    7. 2026-05-08 Susan Minne Bulk/mechanical change
      Review of migrated topics and changed to published
      Commit fbcf8f6
    8. 2026-05-06 Gavin Edwards Bulk/mechanical change
      Remove redundant Engineer Owner table from topic body (#298)
      Commit 1619f07 PR #298
    9. 2026-05-05 Gavin Edwards Bulk/mechanical change
      Prompt v2.2 + recover 107 demoted/false-abort topics
      Commit f7f27fe
    10. 2026-05-04 Gavin Edwards Bulk/mechanical change
      Address Susan's review feedback on PR #241
      Commit e9ffe9d
    11. 2026-04-29 Gavin Edwards Bulk/mechanical change
      Apply post-process script fixes to batch topics + procedures
      Commit 326947b
    12. 2026-04-29 Gavin Edwards Bulk/mechanical change
      Generate 45 aircraft topics with prompt v2.1
      Commit 0c91e3c
    13. 2026-04-23 Gavin Edwards Bulk/mechanical change
      Replace all topics with 210 v3-generated baseline content
      Commit 9b61a6e
    14. 2026-04-15 Gavin Edwards Bulk/mechanical change
      Categorize 373 regenerated topics into subdirectories; drop 15 meta pages
      Commit 9bdc40f
    15. 2026-04-15 Gavin Edwards Bulk/mechanical change
      Replace topic corpus: 388 LLM-regenerated topics (round 1)
      Commit f950bfa
    16. 2026-04-14 Gavin Edwards Bulk/mechanical change
      Tag all 427 topics draft with DO NOT USE warning admonition
      Commit 1783498
    Baseline import
    Initial import into service_docs
    Imported by Gavin Edwards on 2026-04-10
    Import TG202615 aircraft topics (chunk 2 batch 3)
    Commit e12ebe5
    Suggest a change