0x00100143 ZIP_EXECUTIVE_V4_SECONDARY_REQUEST_TIMED_OUT
This alarm is covered by this guide. Applicable alarms (2)
Likely outcomes — click to expand
Based on 0 missions where this alarm fired in the last
90 days
(for 0x00100143) as of 2026-10-13
Aggregated from fleet operations and refreshed daily. Individual outcomes may vary by site and configuration.
Background
Section titled “Background”This error code indicates that compute B was unable to respond to compute A’s request to change states. It’s meant to be an intermediate error code.
Additional reference: Compute Failover Reference Document.
Troubleshooting Steps
Section titled “Troubleshooting Steps”graph TD
is-there-a-root-cause-error{"<small><b>Step 1</b></small><br/>Question: Is there a root cause error or alarm ..."}
follow-root-cause-guide("<small><b>Step 2</b></small><br/>Reference: Follow the troubleshooting guide for ...")
send-reboot-mission-and-reattempt["<small><b>Step 3</b></small><br/>Action: Send a reboot mission, then re-attemp..."]
did-mission-pass{"<small><b>Step 4</b></small><br/>Question: Did the mission pass after the reboot..."}
return-to-service["<small><b>Step 5</b></small><br/>Action: The Aircraft may return to service."]
escalate-to-zip-exec{{"<small><b>Step 6</b></small><br/>Escalation: Escalate to Zip Executive On Call."}}
is-there-a-root-cause-error -->|Yes| follow-root-cause-guide
is-there-a-root-cause-error -->|No| send-reboot-mission-and-reattempt
send-reboot-mission-and-reattempt --> did-mission-pass
did-mission-pass -->|Yes| return-to-service
did-mission-pass -->|No| escalate-to-zip-exec
style is-there-a-root-cause-error fill:#dbeafe,stroke:#3b82f6,color:#1e3a5f
style follow-root-cause-guide fill:#f3e8ff,stroke:#a855f7,color:#581c87
style send-reboot-mission-and-reattempt fill:#dcfce7,stroke:#22c55e,color:#14532d
style did-mission-pass fill:#dbeafe,stroke:#3b82f6,color:#1e3a5f
style return-to-service fill:#dcfce7,stroke:#22c55e,color:#14532d
style escalate-to-zip-exec fill:#fef3c7,stroke:#f59e0b,color:#78350f Hover or focus a block to preview it. Select the block to keep the preview open.
Resolution note
This plaintext block is ready to paste into the Resolution Note field on the ZERP issue you're working. The permalink below gives engineering review access to the full step-by-step timeline including any back-navigation; share it if the case needs a deeper look.
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