0x0002002d DROID_ERROR_LID_OPEN
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Applicable alarms (2)
0x0002002dDROID_ERROR_LID_OPEN
Likely outcomes — click to expand
Based on 0 missions where this alarm fired in the last
90 days
(for 0x0002002d) as of 2026-10-13
Aggregated from fleet operations and refreshed daily. Individual outcomes may vary by site and configuration.
Background
Section titled “Background”The Droid lid has two latches that need to report as closed for the Droid to operate. These latches are located on both sides of the lid handle. If the droid doesn’t
Troubleshooting Steps
Section titled “Troubleshooting Steps”graph TD
in-the-portal-app-do-the-general-cloud{"<small><b>Step 1</b></small><br/>Question: In the portal app, do the general clo..."}
are-both-droid-latches-engaged["<small><b>Step 2</b></small><br/>Action: Are both Droid latches engaged? 1. Pu..."]
are-both-latches-engaged-question{"<small><b>Step 3</b></small><br/>Question: Are both latches engaged?"}
latches-engaged-is-the-issue-resolved{"<small><b>Step 4</b></small><br/>Question: Is the issue resolved?"}
latches-engaged-droid-may-return-to-serv("<small><b>Step 5</b></small><br/>Reference: The Droid may return to service.")
latches-wont-engage-send-droid-to-aviary{{"<small><b>Step 6</b></small><br/>Escalation: If the latches won’t engage, send the..."}}
are-the-latch-magnets-present{"<small><b>Step 7</b></small><br/>Question: Are the latch magnets present? !imag..."}
replace-the-latch-magnets["<small><b>Step 8</b></small><br/>Action: Replace the latch magnets."]
check-the-sensors-through-the-smart-cart{"<small><b>Step 9</b></small><br/>Question: Check the sensors through the Smart C..."}
true-indicates-that-the-lid-is-closed{"<small><b>Step 10</b></small><br/>Question: True indicates that the lid is closed..."}
sensor-true-droid-may-return-to-service("<small><b>Step 11</b></small><br/>Reference: The Droid may return to service.")
sensor-true-but-lid-open-send-to-aviary{{"<small><b>Step 12</b></small><br/>Escalation: If the sensor shows **True** but the ..."}}
false-indicates-that-the-lid-is-open{{"<small><b>Step 13</b></small><br/>Escalation: False indicates that the lid is open...."}}
in-the-portal-app-do-the-general-cloud -->|Yes| are-both-droid-latches-engaged
in-the-portal-app-do-the-general-cloud -->|No| are-both-droid-latches-engaged
in-the-portal-app-do-the-general-cloud -->|I do not have the portal app| are-both-droid-latches-engaged
are-both-droid-latches-engaged --> are-both-latches-engaged-question
are-both-latches-engaged-question -->|Yes| latches-engaged-is-the-issue-resolved
are-both-latches-engaged-question -->|No| latches-wont-engage-send-droid-to-aviary
latches-engaged-is-the-issue-resolved -->|Yes| latches-engaged-droid-may-return-to-serv
latches-engaged-is-the-issue-resolved -->|No| are-the-latch-magnets-present
are-the-latch-magnets-present -->|Yes| check-the-sensors-through-the-smart-cart
are-the-latch-magnets-present -->|No| replace-the-latch-magnets
check-the-sensors-through-the-smart-cart -->|True| true-indicates-that-the-lid-is-closed
check-the-sensors-through-the-smart-cart -->|False| false-indicates-that-the-lid-is-open
true-indicates-that-the-lid-is-closed -->|Yes| sensor-true-droid-may-return-to-service
true-indicates-that-the-lid-is-closed -->|No| sensor-true-but-lid-open-send-to-aviary
style in-the-portal-app-do-the-general-cloud fill:#dbeafe,stroke:#3b82f6,color:#1e3a5f
style are-both-droid-latches-engaged fill:#dcfce7,stroke:#22c55e,color:#14532d
style are-both-latches-engaged-question fill:#dbeafe,stroke:#3b82f6,color:#1e3a5f
style latches-engaged-is-the-issue-resolved fill:#dbeafe,stroke:#3b82f6,color:#1e3a5f
style latches-engaged-droid-may-return-to-serv fill:#f3e8ff,stroke:#a855f7,color:#581c87
style latches-wont-engage-send-droid-to-aviary fill:#fef3c7,stroke:#f59e0b,color:#78350f
style are-the-latch-magnets-present fill:#dbeafe,stroke:#3b82f6,color:#1e3a5f
style replace-the-latch-magnets fill:#dcfce7,stroke:#22c55e,color:#14532d
style check-the-sensors-through-the-smart-cart fill:#dbeafe,stroke:#3b82f6,color:#1e3a5f
style true-indicates-that-the-lid-is-closed fill:#dbeafe,stroke:#3b82f6,color:#1e3a5f
style sensor-true-droid-may-return-to-service fill:#f3e8ff,stroke:#a855f7,color:#581c87
style sensor-true-but-lid-open-send-to-aviary fill:#fef3c7,stroke:#f59e0b,color:#78350f
style false-indicates-that-the-lid-is-open fill:#fef3c7,stroke:#f59e0b,color:#78350f Hover or focus a block to preview it. Select the block to keep the preview open.
1 question
In the portal app, do the general cloud and portal app states match?
2 action
Are both Droid latches engaged?
1. Push on both sides of the Droid handle. You may hear an audible click which confirms that the latch is closed.
1. Push on both sides of the Droid handle. You may hear an audible click which confirms that the latch is closed.
3 question
Are both latches engaged?
4 question
Is the issue resolved?
5 reference
The Droid may return to service.
6 escalation
If the latches won’t engage, send the Droid back to the Aviary for troubleshooting.
7 question
Are the latch magnets present?
8 action
Replace the latch magnets.
9 question
Check the sensors through the Smart Cart with the lid closed. Are the sensors showing True or False?
- lid_hall_1 = port side sensor
- lid_hall-2 = starboard side sensor
- lid_hall_1 = port side sensor
rpc-cli -i fe80::62%enp3s0 --port 50051 hw_debug GetDigitalIo lid_hall_1- lid_hall-2 = starboard side sensor
rpc-cli -i fe80::62%enp3s0 --port 50051 hw_debug GetDigitalIo lid_hall_2 10 question
True indicates that the lid is closed.
Is the issue resolved?
Is the issue resolved?
11 reference
The Droid may return to service.
12 escalation
If the sensor shows True but the Droid continues to report that the lid is open during flight, send the Droid back to the Aviary. The sensor needs to be inspected.
13 escalation
False indicates that the lid is open.
Send the Droid back to the Aviary for testing.
Send the Droid back to the Aviary for testing.
Resolution note
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