Dock Troubleshooting - START HERE
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When troubleshooting the Dock, it is recommended to first look at the operations mode, then the service state, and then the alarm.
Troubleshooting Steps
Section titled “Troubleshooting Steps”graph TD
step-1-operations-mode["<small><b>Step 1</b></small><br/>Action: **Step 1: Operations Mode** The Opera..."]
step-2-service-state-if-dock-is-not-eli["<small><b>Step 2</b></small><br/>Action: If Dock is not eligible for docking: ..."]
step-3-alarms-diving-deeper-into-an-unh["<small><b>Step 3</b></small><br/>Action: Diving deeper into an unhealthy Dock:..."]
step-1-operations-mode --> step-2-service-state-if-dock-is-not-eli
step-2-service-state-if-dock-is-not-eli --> step-3-alarms-diving-deeper-into-an-unh
style step-1-operations-mode fill:#dcfce7,stroke:#22c55e,color:#14532d
style step-2-service-state-if-dock-is-not-eli fill:#dcfce7,stroke:#22c55e,color:#14532d
style step-3-alarms-diving-deeper-into-an-unh fill:#dcfce7,stroke:#22c55e,color:#14532d Hover or focus a block to preview it. Select the block to keep the preview open.
1 action
Step 1: Operations Mode
The Operations mode can be viewed in the Bay/Dock view and the Detailed Dock Status and Alarms view.
Operations Mode (Dock)
The Operations mode can be viewed in the Bay/Dock view and the Detailed Dock Status and Alarms view.
Operations Mode (Dock)
2 action
If Dock is not eligible for docking:
Step 2: Service State
The Operations Mode can be influenced by factors other than the service states. Hover over the Operations mode to see what is influencing the mode.
If it is a service state, locate the service state in the Detailed Dock Status and Alarms view.
Service States (Dock)
Detailed Dock Status and Alarms View
Step 2: Service State
The Operations Mode can be influenced by factors other than the service states. Hover over the Operations mode to see what is influencing the mode.
If it is a service state, locate the service state in the Detailed Dock Status and Alarms view.
Service States (Dock)
Detailed Dock Status and Alarms View
3 action
Diving deeper into an unhealthy Dock:
Step 3: Alarms
Locate the alarm(s) at the bottom of the Detailed Dock Status and Alarms view.
Alarm Report
If the alarm includes an alarm report, it may provide additional information for troubleshooting.
Dock Alarm Report
Step 3: Alarms
Locate the alarm(s) at the bottom of the Detailed Dock Status and Alarms view.
Alarm Report
If the alarm includes an alarm report, it may provide additional information for troubleshooting.
Dock Alarm Report
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