FAILED_TO_READ_SOFTWARE_VERSION
Applicable alarms (1)
Likely outcomes — click to expand
Based on 0 missions where this alarm fired in the last 90 days as of 2026-10-13
Aggregated from fleet operations and refreshed daily. Individual outcomes may vary by site and configuration.
Background
Section titled “Background”This alarm sets when we fail to read the software version for the DeltaQ charger.
Troubleshooting Steps
Section titled “Troubleshooting Steps”graph TD
some-faults-are-intermittent-restart-t["<small><b>Step 1</b></small><br/>Action: Some faults are intermittent. Restart..."]
did-the-alarm-clear{"<small><b>Step 2</b></small><br/>Question: Did the alarm clear?"}
the-dock-may-be-put-back-into-service("<small><b>Step 3</b></small><br/>Reference: The Dock may be put back into service.")
escalate-to-p2-dock-embedded-on-call{{"<small><b>Step 4</b></small><br/>Escalation: Escalate to P2 Dock Embedded On Call"}}
some-faults-are-intermittent-restart-t --> did-the-alarm-clear
did-the-alarm-clear -->|Yes| the-dock-may-be-put-back-into-service
did-the-alarm-clear -->|No| escalate-to-p2-dock-embedded-on-call
style some-faults-are-intermittent-restart-t fill:#dcfce7,stroke:#22c55e,color:#14532d
style did-the-alarm-clear fill:#dbeafe,stroke:#3b82f6,color:#1e3a5f
style the-dock-may-be-put-back-into-service fill:#f3e8ff,stroke:#a855f7,color:#581c87
style escalate-to-p2-dock-embedded-on-call fill:#fef3c7,stroke:#f59e0b,color:#78350f Hover or focus a block to preview it. Select the block to keep the preview open.
Resolution note
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