0x000a0023 CAPABILITY_DIAGNOSTIC_VERTICAL_COMMS_GRPC_DOWN
Applicable alarms (1)
Likely outcomes — click to expand
Based on 0 missions where this alarm fired in the last 90 days as of 2026-10-13
Aggregated from fleet operations and refreshed daily. Individual outcomes may vary by site and configuration.
Background
Section titled “Background”May be temporary and is not critical.
Troubleshooting Steps
Section titled “Troubleshooting Steps”graph TD
power-cycle-the-droid-power-cycle-droi["<small><b>Step 1</b></small><br/>Action: Power cycle the Droid Power Cycle D..."]
wait-for-the-droid-to-fully-boot-back-u["<small><b>Step 2</b></small><br/>Action: Wait for the Droid to fully boot back..."]
is-the-issue-resolved{"<small><b>Step 3</b></small><br/>Question: Is the issue resolved?"}
the-aircraft-may-return-to-service("<small><b>Step 4</b></small><br/>Reference: The Aircraft may return to service.")
if-the-failure-repeats-escalate-to-embe{{"<small><b>Step 5</b></small><br/>Escalation: If the issue persists, escalate to P2..."}}
power-cycle-the-droid-power-cycle-droi --> wait-for-the-droid-to-fully-boot-back-u
wait-for-the-droid-to-fully-boot-back-u --> is-the-issue-resolved
is-the-issue-resolved -->|Yes| the-aircraft-may-return-to-service
is-the-issue-resolved -->|No| if-the-failure-repeats-escalate-to-embe
style power-cycle-the-droid-power-cycle-droi fill:#dcfce7,stroke:#22c55e,color:#14532d
style wait-for-the-droid-to-fully-boot-back-u fill:#dcfce7,stroke:#22c55e,color:#14532d
style is-the-issue-resolved fill:#dbeafe,stroke:#3b82f6,color:#1e3a5f
style the-aircraft-may-return-to-service fill:#f3e8ff,stroke:#a855f7,color:#581c87
style if-the-failure-repeats-escalate-to-embe fill:#fef3c7,stroke:#f59e0b,color:#78350f Hover or focus a block to preview it. Select the block to keep the preview open.
Resolution note
This plaintext block is ready to paste into the Resolution Note field on the ZERP issue you're working. The permalink below gives engineering review access to the full step-by-step timeline including any back-navigation; share it if the case needs a deeper look.
Permalink:
Session is too large to fit in a URL. Use Download session JSON to share the timeline out-of-band.
Did this guide help you get unblocked?
Open suggestions
There are no open suggestions.
Open pull requests
There are no open pull requests.