0x00100336 ZIP_EXECUTIVE_V4_SECONDARY_PREFLIGHT_FAIL_REQUESTED
This alarm is covered by this guide. Applicable alarms (3)
Likely outcomes — click to expand
Based on 0 missions where this alarm fired in the last
90 days
(for 0x00100336) as of 2026-10-13
Aggregated from fleet operations and refreshed daily. Individual outcomes may vary by site and configuration.
Background
Section titled “Background”This is an intermediate error code. It indicates that there was an issue on Compute B that caused preflight to fail. It is usually accompanied by terminal error/root cause error that explains what specifically caused preflight to fail on compute B
Additional reference: Compute Failover Reference Document.
Troubleshooting Steps
Section titled “Troubleshooting Steps”graph TD
is-there-a-terminal-or-root-cause-erro{"<small><b>Step 1</b></small><br/>Question: Is there a terminal or root cause err..."}
follow-the-troubleshooting-guide-for-th("<small><b>Step 2</b></small><br/>Reference: Follow the troubleshooting guide for ...")
escalate-to-p2-exec-on-call{{"<small><b>Step 3</b></small><br/>Escalation: Escalate to P2 Exec On Call."}}
is-there-a-terminal-or-root-cause-erro -->|Yes| follow-the-troubleshooting-guide-for-th
is-there-a-terminal-or-root-cause-erro -->|No| escalate-to-p2-exec-on-call
style is-there-a-terminal-or-root-cause-erro fill:#dbeafe,stroke:#3b82f6,color:#1e3a5f
style follow-the-troubleshooting-guide-for-th fill:#f3e8ff,stroke:#a855f7,color:#581c87
style escalate-to-p2-exec-on-call fill:#fef3c7,stroke:#f59e0b,color:#78350f Hover or focus a block to preview it. Select the block to keep the preview open.
Keep in mind that the error is on Compute B.
Resolution note
This plaintext block is ready to paste into the Resolution Note field on the ZERP issue you're working. The permalink below gives engineering review access to the full step-by-step timeline including any back-navigation; share it if the case needs a deeper look.
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