Droid Offline
Background
Section titled “Background”This guide fits into the larger Asset Offline Flow described here: Asset Offline Troubleshooting Landing Page Before making edits to this page, please review the Landing Page and ensure that the steps here fit into the overall flow.
This guide covers the Droid Offline playbook within the Asset Offline troubleshooting flow.
Troubleshooting Steps
Section titled “Troubleshooting Steps”graph TD
power-cycle-the-droid["<small><b>Step 1</b></small><br/>Action: Power cycle the Droid Power Cycle D..."]
return-to-asset-offline-landing-page["<small><b>Step 2</b></small><br/>Action: Return to Asset Offline Troubleshooti..."]
power-cycle-the-droid --> return-to-asset-offline-landing-page
style power-cycle-the-droid fill:#dcfce7,stroke:#22c55e,color:#14532d
style return-to-asset-offline-landing-page fill:#dcfce7,stroke:#22c55e,color:#14532d Hover or focus a block to preview it. Select the block to keep the preview open.
Resolution note
This plaintext block is ready to paste into the Resolution Note field on the ZERP issue you're working. The permalink below gives engineering review access to the full step-by-step timeline including any back-navigation; share it if the case needs a deeper look.
Permalink:
Session is too large to fit in a URL. Use Download session JSON to share the timeline out-of-band.
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