Actuate Latch Commands
Viewing this guide for
This alarm is covered by this guide. Troubleshooting Steps
Section titled “Troubleshooting Steps”graph TD
place-dock-into-diagnostic-mode["<small><b>Step 1</b></small><br/>Action: Place the Dock into Diagnostic mode. ..."]
which-latch-action{"<small><b>Step 2</b></small><br/>Question: Does the latch need to be opened or r..."}
open-latch-with-qr-code["<small><b>Step 3</b></small><br/>Action: Locate and scan the QR code on the to..."]
open-actuate-latch["<small><b>Step 4</b></small><br/>Action: Under Workbench, click **Actuate Latc..."]
select-actuate-command["<small><b>Step 5</b></small><br/>Action: Select **Retract**. !Actuate Latch c..."]
submit-retract-command["<small><b>Step 6</b></small><br/>Action: Click **Submit**."]
place-dock-into-diagnostic-mode --> which-latch-action
which-latch-action -->|Retracted| open-actuate-latch
which-latch-action -->|Opened| open-latch-with-qr-code
open-actuate-latch --> select-actuate-command
select-actuate-command --> submit-retract-command
style place-dock-into-diagnostic-mode fill:#dcfce7,stroke:#22c55e,color:#14532d
style which-latch-action fill:#dbeafe,stroke:#3b82f6,color:#1e3a5f
style open-latch-with-qr-code fill:#dcfce7,stroke:#22c55e,color:#14532d
style open-actuate-latch fill:#dcfce7,stroke:#22c55e,color:#14532d
style select-actuate-command fill:#dcfce7,stroke:#22c55e,color:#14532d
style submit-retract-command fill:#dcfce7,stroke:#22c55e,color:#14532d Hover or focus a block to preview it. Select the block to keep the preview open.
1 action
Place the Dock into Diagnostic mode. See Place Dock into Diagnostic Mode (Grounding Dock).
2 question
Does the latch need to be opened or retracted?
3 action
Locate and scan the QR code on the tower to open the latch.
4 action
Under Workbench, click Actuate Latch. This feature is only available when the Dock is in Diagnostic mode.


5 action
Select Retract.


6 action
Click Submit.
Resolution note
This plaintext block is ready to paste into the Resolution Note field on the ZERP issue you're working. The permalink below gives engineering review access to the full step-by-step timeline including any back-navigation; share it if the case needs a deeper look.
Permalink:
Session is too large to fit in a URL. Use Download session JSON to share the timeline out-of-band.
Related Topics
Section titled “Related Topics”Did this guide help you get unblocked?
Open suggestions
There are no open suggestions.
Open pull requests
There are no open pull requests.