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Zipline Zipline Service Documentation

    0x0002003F: DROID_ERROR_AUTO_KIOSK_APPROACH_FIDUCIALS_NOT_DETECTED

    published Last Updated: Oct 9, 2026 HW: V4 Zipping Point
    Applicable alarms (2)
    0x0002003FDROID_ERROR_AUTO_KIOSK_APPROACH_FIDUCIALS_NOT_DETECTED
    Likely outcomes (0 missions) — click to expand

    Based on 0 missions where this alarm fired in the last 90 days (for 0x0002003F) as of 2026-10-13

    Aggregated from fleet operations and refreshed daily. Individual outcomes may vary by site and configuration.

    Background

    Section titled “Background”

    The approach fiducials help the droid align itself with the zipping point in preparation for entering the funnel. This error code is activated when the droid is unable to see the approach fiducials due to a dirty camera, damage/obstruction, bad calibration, nav error, excessive motion (like due to wind), or survey error.

    Clean approach fiducials installed correctly with the droid descending in the correct position

    CORRECT: Clean approach fiducials installed correctly with the droid descending in the correct position.

    Troubleshooting Steps

    Section titled “Troubleshooting Steps”
    1 question
    Look at the video logs from the droid camera (If the logs from the current mission are not available, try the previous mission or the one before that). At night, you must inspect the left/right videos because the center camera is not sensitive to the IR illumination that we use at night. Did the droid descend in between the tether guides?

    Correct descent position with the droid between the tether guides
    CORRECT descent position - droid is "between" the tether guides.
    Incorrect descent position with the droid behind the tether guides
    INCORRECT descent position - droid is "behind" the tether guides.

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    Topic history
    1. 2026-10-07 Susan Minne Bulk/mechanical change
      Replace individual guide ownership with system technical contacts
      Commit dca5a1a
    2. 2026-09-24 Susan Minne Bulk/mechanical change
      chore: backfill smaller-domain owner identities
      Commit 7ed78a6
    3. 2026-09-23 Susan Minne Bulk/mechanical change
      docs: remove obsolete Confluence metadata
      Commit 2d5374e
    4. 2026-09-13 Susan Minne Bulk/mechanical change
      feat: add MX approval metadata to topics
      Commit 406a785
    Baseline import
    Initial import into service_docs
    Imported by Susan Minne on 2026-06-08
    Move migrated topics into correct sections
    Commit 599b402
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